FAQs
How do I request a refund?
Contact our support within 7 days with your order details to start the refund process.
What items are refundable?
Products must be unused and in original packaging to qualify for a refund.
How long does a refund take?
Refunds are processed within 10 business days after we receive the returned item.
Are shipping fees refundable?
Shipping fees are non-refundable unless the return is due to our error.
Can I exchange a product instead?
Yes, exchanges are possible if the product is in perfect condition.